The function of the foot & ankle, together with how you walk or run, is fundamentally important to your every day life, not to mention the vast majority of sports, and sports injuries.

The foot is designed to work in a very specific way during walking and running, and previous injuries, poor mobility or strength, even bad habits, can affect the function of the foot and how it deals with load, force and stress.

If the foot isn't happy, it will complain about it, A LOT, or it will shift the load and stress further up the body into the lower leg or knee, even the hip or lower back. This is usually very obvious in the way someone walks or runs, if you look for it. Sound familiar?

Becuase of this, a foot, ankle and gait assessment is very often included in the assessment of any injury from the waist down, especially if a large amount of running or walking is involved (and always if it's a foot injury).

Even though the foot is extremely complex, the assessment of foot function and foot pain is fairly simple (the best things always are), and the same is true of walking or running gait. In most cases, foot function and foot pain can be improved with a few simple exercises, and a few simple changes to your walking gait or running technique.

Sometimes, foot orthotic insoles amy be needed. These are fully custom made by hand in clinic, and (at the moment) are included in the price of a 60 minute initial injury assessment or follow-up session.

Stand-alone foot, ankle & gait assessments, including orthotic fitting, are also available (providing there are no current injury issues).

 

Everyone has their own unique way of running, but every good running style should be based on a few fundamental principles, and these fundamentals are dependant on a body that is healthy, efficient, and fully functional. Restrictions and dysfunctions in the body can seriously affect your gait, and attempting to complete a training program that your body cannot tolerate can leave you vulnerable to injuries.

Everything begins with an assessment, because if we're not assesssing, we're guessing.

The initial assessment will allow us to diagnose your injury, identify key restrictions and dysfunctions in the body, and any training errors which have contributed to the onset of your running injury.

The intial injury assessment consists of two main parts:

• a discussion about your injury (when did it start? how does it feel?, what can/can't you do?, etc. This is the subjective assessment)
• a physical (objective) assessment (mobility, flexibility, strength, sports specific tests (if you're a runner, you'll be running)

We will then put an appropriate rehabilitation program in place, not only to resolve the actual injury, but also to correct those restrictions, dysfunctions and training errors.

This rehabilitation program may include:

• exercises to be performed at home or at the gym (what you do everyday is important!)
• treatments in clinic to help speed the healing and recovery process (every little helps) 
• advice on what activities you can continue and what to avoid (we want to keep you as active as possible)
• customised foot orthotic insoles to encourage optimum foot function (no painful arch fillers!)
• simple information about what your injury is, how it heals, why it happened, and how to avoid it in the future (knowledge is power!)
• sometimes we recommend that we get some images of your injury area (MRI, CT, X-ray, etc, in case its a tricky one)

Rehabilitation is an active process, requires at least some time and effort on your part, and will require a variable number of follow up visits.

Once the injury itself is on the road to recovery, we can then carry out the most detailed & in-depth Running specific assessment you will ever have, which will identify any further restrictions and dysfunctions which could leave you vulnerable to running injuries in the future. This will include a full Running Gait Analysis together with an assessment of Foot & Ankle Function  (if we haven't done them already), and will allow us to develop a custom, bespoke, training program to rehabilitate your entire body to prevent future injuries, by improving your mobility, core stability, balance, strength and power. We can also liaise with your Running Coach to optimise your training and technique to make the most of your abikities and reduce the risk of further running injuries. Don't have a running coach? We can put you in touch with the best running coach in Gloucester!

A structured, bespoke running injury rehabilitation program will identify your current injury, and can correct these restrictions and dysfunctions, improving your gait and reducing the chance of injury.

Some pataients have recorded PB's soon after recovering from serious injuries!

If you are lucky enough to not have any Running related pain or injuries at the moment, then now is the perfect time to increase your physical abilities, develop your core stability, mobility, balance, strength, and power, so you can safely perform the best possible Running gait, and get the most out of the sport you love, without worrying about Running related injuries or pain.

Research has shown that a structured training program can  reduce your 3km time by 16 seconds in a matter of weeks!

Terms and Conditions

• · Throughout this agreement ‘CPM’ refers to Chris Paget-Marsh.
• · Throughout this agreement ‘services’ include, but are not limited to, personal training / rehabilitation sessions, sports therapy treatments, assessments, exercise prescriptions, provided by CPM.
• · Refunds are not available under ANY circumstances WHATSOEVER unless explicitly stated below.
• · By attending an appointment for any of the services listed above, and by providing personal details when requested by CPM, and by granting consent to receive any services listed above, you agree to these Terms & Conditions.

Payment

• · Payment for services must be made in advance of any services being provided, either by cash or bank transfer.
• · The length & cost of all appointments will be either 20-30 minutes / £25, or 45 – 60 minutes / £45, depending on the aims and objectives of the session. This will be agreed in advance.

Cancellations

• · If, for ANY reason, a scheduled appointment is cancelled by you within 24 hours of the scheduled start time, the session WILL be forfeited. Any departure from this policy is solely at the discretion of CPM.
• · If, for any reason, a pre-paid scheduled appointment is cancelled by CPM, the appointment will be rescheduled at a mutually convenient time and date.

Refunds

• · If you are unable to participate for medical reasons, a refund for any pre-paid services that have not yet been provided may be available on production of a letter from a HCPC registered medical professional.
• · If CPM is unable to work for reasons of sickness, or any other reason, the expiry period of any prepaid services will be extended by the period that they are unavailable.

Punctuality

• · If for ANY reason you are late for an appointment, the length of the appointment will be reduced accordingly, and the appointment will NOT continue past the scheduled end time.
• · If for ANY reason you are late in excess of 20 minutes (£40 appointment) or 10 minutes (£25 appointment), the appointment may be cancelled and WILL be forfeited.
• · If CPM is more than 10 minutes late for an appointment, the appointment will either be extended accordingly, or if this is not possible, the amount of time missed from the session will be made up at a later date.

Non attendance

• · If for ANY reason, you do not attend an appointment without having given at least 24 hours notice, the appointment will be forfeited.
• · If for ANY reason CPM does not attend an appointment, the appointment will be rescheduled at a mutually convenient time and date.

Social media

• · Any of your social media accounts and/or content relating to CPM, may be included in social media posts/shares etc, and/or any other marketing/promotion by CPM. You may also be mentioned in posts by CPM.

Confidentiality

• · CPM may at any time contact any of your current/previous health care practitioners whose details you provide in order to discuss your case, and may share, for example, details of examination/assessment/investigation findings, episodes of care/rehabilitation, etc.

Communications

• · Notice of changes to or cancellation of a pre-arranged appointment must be made via the telephone number 078970170592. Any other communications must be made via the telephone number 07870170592, or the email address This email address is being protected from spambots. You need JavaScript enabled to view it..

Privacy Policy

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation, which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Key terms

It would be helpful to start by explaining some key terms used in this policy:

We, us, our	CPM Sports
Our representative & data protection officer	Chris Paget-Marsh. This email address is being protected from spambots. You need JavaScript enabled to view it.
Personal information	Any information relating to an identified or identifiable individual
Special category personal information	Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership Genetic and biometric data Data concerning health, sex life or sexual orientation

Personal information we may collect about you

We may collect and use the following personal information about you:

• · your name and contact information, including email address and telephone number and company details
• · your gender information
• · your billing information, transaction and payment card information
• · your personal or professional interests
• · your professional online presence, eg LinkedIn profile
• · your contact history, purchase history and saved items
• · information from accounts you link to us, eg Facebook
• · your responses to surveys, competitions and promotions

This personal information is required to provide services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing services to you.

How your personal information is collected

We collect most of this personal information directly from you in person, we may also collect information by telephone, text or email and/or via our website. However, we may also collect information:

• · from cookies on our website—for more information on our use of cookies, please see our cookies policy
• · via our IT systems, eg:

o    automated monitoring of our website and other technical systems, such as email, instant messaging systems, social media platforms, etc.

How and why we use your personal information

Under data protection law, we can only use your personal information if we have a proper reason for doing so, eg:

• · to comply with our legal and regulatory obligations;
• · for the provision of our services to you or to enable a third party to provide their services to you at your request;
• · where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

 Promotional communications

We may use your personal information to send you updates (by email, text message, telephone, post, or social media) about our services, including exclusive offers, promotions or new services.

We have a legitimate interest in processing your personal information for promotional purposes (see above ‘How and why we use your personal information’). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly. We will always treat your personal information with the utmost respect.

We will never sell or share your information with other organisations for marketing purposes.

You have the right to opt out of receiving promotional communications at any time by:

• · contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.

We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

Who we share your personal information with

We may occasionally share personal information with:

• · third party service providers, only where you have explicitly requested to do so
• · third parties we use to help deliver our services to you, eg payment service providers
• · other third parties we use to help us run our business, eg marketing agencies or website hosts;
• · third parties approved by you, eg social media sites you choose to link your account to or third party payment providers;
• · our bank;

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We may also share personal information with external auditors, eg in relation to professional accreditation and the audit of our accounts.

Where your personal information is held

Information may be held at our offices, third party agencies, service providers, representatives and agents as described above (see above: ‘Who we share your personal information with’).

How long your personal information will be kept

We will keep your personal information while you have an account with us or we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary:

• · to respond to any questions, complaints or claims made by you or on your behalf;
• · to show that we treated you fairly;
• · to keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.

When it is no longer necessary to retain your personal information, we will delete or make it anonymous.

If you would like further information please contact us (see ‘How to contact us’ below).

Your rights

You have the following rights, which you can exercise free of charge:

Access	The right to be provided with a copy of your personal information (the right of access)
Rectification	The right to require us to correct any mistakes in your personal information
To be forgotten	The right to require us to delete your personal information—in certain situations
Restriction of processing	The right to require us to restrict processing of your personal information—in certain circumstances, eg if you contest the accuracy of the data
Data portability	The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object	The right to object: —at any time to your personal information being processed for direct marketing (including profiling); —in certain other situations to our continued processing of your personal information, eg processing carried out for the purpose of our legitimate interests.
Not to be subject to automated individual decision-making	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

• · email, call or write to [us OR our Data Protection Officer]—see below: ‘How to contact us’; and
• · let us have enough information to identify you [(eg your full name, DOB and/or address)];
• · let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
• · let us know what right you want to exercise and the information to which your request relates.

Keeping your personal information secure

We have appropriate security measures to prevent personal information from being accidentally lost, or used or accessed unlawfully. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that we can resolve any query or concern you may raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.

Changes to this privacy policy

We may change this privacy notice from time to time—when we do we will inform you via email.

How to contact us

Please contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you.

CPM  Sports, Unit C10, Innsworth Technology Park, Innsworth Lane, Gloucester, GL31DL.

This email address is being protected from spambots. You need JavaScript enabled to view it.

07870170592